Privacy Policy

Last updated: December 5, 2025

1. Introduction

Crowncast ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Instagram automation platform.

2. Information We Collect

When you use Crowncast, we may collect the following information:

  • Instagram Account Information: Username, profile data, and account type (Business/Creator)
  • Access Tokens: OAuth tokens to interact with Instagram's API on your behalf
  • Message Data: Message content received via webhooks for automation processing
  • Automation Configurations: Your trigger keywords and response templates
  • Usage Analytics: Statistics about automation performance

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our automation services
  • Process and respond to Instagram messages, comments, and mentions on your behalf
  • Generate analytics and performance reports
  • Improve our services and develop new features
  • Communicate with you about service updates
  • Ensure compliance with Instagram's policies

4. Data Storage and Security

We implement industry-standard security measures to protect your data. Your Instagram access tokens are encrypted at rest. We do not store the content of messages longer than necessary for automation processing.

5. Data Sharing

We do not sell your personal information. We may share data with:

  • Instagram/Meta: As required to use their APIs
  • Service providers: Cloud hosting and infrastructure services
  • Legal authorities: When required by law

6. Your Rights

You have the right to:

  • Access and export your data
  • Request deletion of your data
  • Disconnect your Instagram account at any time
  • Opt out of analytics collection

7. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we remove your data within 30 days, except where retention is required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

samridhsingh092001.ul@gmail.com